Pam Gregory, President/CEO

Originally hired as Donor Relations Director, Pam's role changed in 2013 when UWLES made a strategic decision to focus staff efforts on programming, measurements, and outcomes and she moved into the Community Impact Director role, followed by the role of President & CEO in 2018.  Commonly known as the office "mom", she is known for her chocolate addiction and for sharing her vice with volunteers, donors and pretty much anyone who decides to stop by for a visit. Pam lives in Salisbury with her husband, Jim, and their dogs, horses and other miscellaneous animals that show up on their farm.  She is also a very proud mother of two beautiful girls, Paige and Sarah.


Stacey McMichael, Resource Development Manager

Stacey is a graduate of James M. Bennett and received her degree in Behavioral & Social Science from the University of Maryland. Upon graduation, her first job was with a nonprofit organization, where her desire to do more for those less fortunate was first felt. She returned to the Shore to build a restaurant business with her father, becoming the sole proprietor with her husband in 1999. After selling the restaurant, Stacey returned to the nonprofit world and eventually joined United Way of the Lower Eastern Shore. Her favorite part of United Way is the opportunity to work for such an integral community focused agency.  In her "spare time", Stacey's life really begins and ends with family. She is blessed to have been born into a large family with everyone close by and she is honored to be the mother of two great kids, Madison & Devlin and married to her best friend, Phil.


Steve Fulkrod, Finance Manager

Steve joined the United Way team in July 2017, adding over 30 years of non-profit accounting & management experience to the team.  He was born in west Texas, and grew up in farm & ranch country in New Mexico.  He is a 1987 graduate of Eastern NM University and is an honorably discharged US Army veteran. Steve, and his wife Maggie, are involved in several philanthropic endeavors and have been Anchor Society members of our United Way for many years – they say our local United Way is their favorite charity.  Steve and Maggie enjoy traveling, RV camping, history, and ballroom dancing.

Kacey Decker, Special Projects Manager

Kacey joined the United Way team in October of 2013 as Donor Relations Coordinator and moved into the role of Special Projects Manager in January of 2017.  Born and raised in Worcester County, Kacey enjoys spending time with family and friends (including her best four-legged friend Lucy), traveling the world, hiking and all the "Shore Life" has to offer. Kacey has been involved in the non-profit sector for over 10 years and has always had a passion to help her neighbors in need.  She loves being able to make a difference through her career with United Way and creating opportunities, experiences and events that bring people together to make a real impact.         


Caroline Phillips, Community Outreach Coordinator

Caroline Phillips is an Eastern Shore native who grew up in Delmar, Delaware. She earned a bachelor's degree in Political Science from Appalachian State University where she played Division I Field Hockey. Caroline went on to get a master's degree in Public Administration from Virginia Commonwealth University. Her nonprofit experience includes working for Ronald McDonald House Charities, and in the Development Office at VCU. She also enjoys interacting with the public at her summer and part-time job at Mad Fish Bar and Grill in Ocean City. Athletics, reading, spending time with famliy, and influencing those around her in a positive way are a few of Caroline's interests.       


Claire Otterbein, Community Outreach Coordinator

Claire was excited to join the United Way in 2018 as Community Outreach Coordinator. She is a graduate of Towson University and has worked in nonprofits on the Lower Shore for the past 15 years. She has worn many hats during her nonprofit career! Her interests include literature, art, local heritage, museums, and community sevice. Orignally from Ocean City, Maryland, she now lives in Salisbury with her husband and two very good dogs.


Cathie Thomas, Leadership and Planned Giving Officer

Cathie has been a resident of Salisbury for over 30 years and has always been involved with local non-profits.  Having worked in the non-profit world since 2000, and served the United Way as a volunteer since 2004, she then joined the United Way staff in the fall of 2016.  Cathie notes the best thing about working at the United Way is the team that is assembled there!  She enjoys being a part of a creative and dedicated group that work together to make a lasting impact on lives in our community.  When not at United Way, Cathie’s attention turns to family.  She and her husband Jack have a total of 5 children and 7 grandchildren thus traveling is high on her list! She enjoys reading, sewing and painting and tending to her backyard and its wildlife.


Tracy Ritter, Community Impact Specialist

Tracy, a previous United Way team member, re-joined our staff in October of 2018 as the Community Impact Specialist. Tracy’s background in nursing, public health and various roles in the nonprofit sector serves her well, as she is coordinating the health literacy initiative, “Wellness Made Easy. Learn, Connect, Care", as well as supporting our Women United projects. When Tracy is not wearing her United Way hat, she consults for international nonprofits that empower and manage sustainable development in resource poor communities in Kenya. Tracy lives in Salisbury with her husband but also travels to Kenya,her ‘home away from home’. Tracy is also a proud Mama of a recent graduate from medical school where she is an OB/GYN resident at the Eastern Virginia Medical School in Norfolk, Virginia.